Shipping & Returns

Shipping

Shipping is free on every U.S. order. Processing: 1–3 business days. Estimated delivery: 10–14 business days after processing. Once your order ships, you'll receive a confirmation email with tracking details.

Returns

Use it on your worst sink, your grimiest grout, the pan you were about to throw out. If Rotaro doesn't earn its place, return the handle within 30 days of delivery for a full refund — and keep the heads.

To begin a return, reach out through our Contact page and we'll guide you through each step. Refunds are issued to your original payment method once your return is received.

Damaged or missing items

If anything arrives damaged, or a head or accessory is missing from your kit, email us with your order number and a photo and we'll put it right.